Packaged Services

“Whilst working on our first SAP implementation in Europe, Heinz were looking for a simple, scalable solution for sending standard SAP output direct to our customers,” says John Glennon, Senior Project Manager with global food manufacturer H J Heinz.

”Other solutions analysed were expensive or provided functionality that we did not require. We then found the SAP Automated Fax Packaged Service in the SAP direct catalogue. It looked like it could provide the functionality we needed at a fixed cost.”

As promised, the fixed price, fixed scope solution was up and running within two days. “The installation by Proceed was quick and smooth,” John confirms, “my staff were particularly impressed with the professional approach to knowledge transfer. Overall we are very happy with the Packaged Service – it works, it's simple to install and it's simple to configure and use.”

John Glennon

SAP Project Manager