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How to buy a Packaged Service

Our step by step guide

MATCH THE RIGHT PRODUCT TO THE RIGHT PROCESS

Buying a Packaged Service from SAP couldn't be more straightforward. Once you've identified a business or technical problem, simply browse in the SAP direct catalogue. And to make it even easier to match the right product to the right business process, SAP has introduced a new colour coding system in the catalogue, supported by a regular programme of free workshops run by Proceed.

For Packaged Services not appearing in the SAP direct catalogue, or for further information, contact Proceed directly.

Step-by-Step Guide

The simplest way to buy a Packaged Service is to follow the guide below.

  • Identify Business
    Problems Identify the problem in your department or business.

  • Review Options
    Browse the SAP direct catalogue. Discuss with a Proceed sales person. Attend a Proceed workshop or webinar.
  • Select Remedy
    Review the Packaged Service documentation. Confirm the applicability of the Packaged Service to your problem.
  • Order Packaged Service
    Request a proposal for the Packaged Service. Place the order for Packaged Service on SAP or on Proceed if the Packaged Service does not appear in the SAP catalogue.
  • Fix The Problem
    Fulfil the Packaged Service pre-requisites. Schedule the delivery of the Packaged Service. Take delivery of the Packaged Service. Signoff the delivery as complete. Receive the invoice for the Packaged Service.
  • Secure Support
    Sign the software maintenance agreement (if applicable).
  • Make Payment
    Pay the invoice for the Packaged Service. Pay the Software Partner's invoice for maintenance and support (if applicable).

A wide choice

There is currently a wide range of Packaged Services to choose from, covering all the major business processes from financial and HR-related activities to sourcing and inventory management and addressing a range of common issues from data archiving and document capture to purchase order and invoice processing.

The precise range available may vary according to your country, as some Packaged Services are not available from SAP in all countries.